our policies

Refunds & Cancelations
General: A full refund will be provided for lesson packages, junior programs or camp weeks which are cancelled by golflondon.ca.
Adult Clients:
Lesson packages, clinics and/or seasonal memberships are non-refundable unless notice is given one full week in advance of the first regularly scheduled session.
Gift Certificates:
Gift certificates are transferable but not refundable.
Credits:
Notice of cancellation for a session must be made 48 hours in advance to retain credit (exceptions can be made in special cases)
Weather:
Cancellations due to inclement weather will receive credit for alternate booking date(s) agreed to by both parties.
Duration:
Unused lessons may be carried over into the next season, however, they may be subject to fee increases (range balls; green fees, cart fees, program fees).
Booking:
It is highly recommended to pre-book all lessons/clinic & practice sessions, otherwise it is incumbent on the client to contact golflondon.ca to book random/irregular lessons or sessions
Junior Golf Programs:
​In cases where clients cancel a junior program with a minimum of two weeks’ notice, a refund will be provided, less a $50 administration fee. If a cancellation is received with less than two weeks’ notice, a 50% refund will be provided, less $50 administration fee. In cases with less than 7 days’ notice of the first day of the program, fees are forfeited. (Credit(s) may be offered in special cases at the discretion of golflondon.ca).
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*Above policies presented without prejudice*